Terms and Conditions

General

Same day bookings confirmation must be made by phone - 0800-580-013

  • Rates are quoted for 2 person occupancy, per night basis
  • All rates are quoted in New Zealand dollars and include Goods & Services Tax of 12.5%(GST)
  • Additional per person rate where applicable - NZD35.00 per night
  • Full payment is required at booking to confirm your reservation by credit card or internet banking
  • No booking is guaranteed unless payment is made
  • Check-in time is from 2.00pm
  • Check-out time is 10.00am
  • Late Arrival - should your arrival be delayed, please contact us so that alternative arrangements can be made re: key
  • Advanced bookings of more than 21 days require a 20% deposit only

Cancellations And Refunds

  • All cancelations must be notified in writing, by email or post 14 days prior to arrival; your payment will be refunded less a 10% booking fee
  • Cancellations made less than 14 days prior to arrival; 20% of your payment will be non-refundable
  • There are no refunds for early departure

Exchange Rate Disclaimer

The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.