Credit Cards: We accept Visa/Mastercard. Payment for this order and your credit card details will be processed within a secure page.

Delivery: All orders will be dispatched by the fastest practical means to arrive on the date requested by you. Our couriers operate a "track and trace" delivery service - we can provide proof of delivery on request. A re-delivery charge may apply if an incorrect delivery address is given or if the courier is unable to complete the delivery due to access or any other difficulty.

Substitutions: We reserve the right to substitute any items that may be out of stock or unsuitable for out of town dispatch with similar items of the same or greater value. If you are dissatisfied with any substitution we will replace the item or refund your money.

Refunds: We use only products of the highest quality. If, for any reason, any item is not received in good condition, it will be replaced or your money refunded.

Response Times: Your order will be processed within 24 hours of us receiving it. If you do not hear from us within a day of sending your order we have probably not received it in which case you should send it again.

Message: All gifts are accompanied by a card containing your personal message supplied when you place your order.

Privacy Policys: It is our policy not to pass on your email address, home address or any other details to any other company or third party organization.

Currency: All prices are in New Zealand Dollars (NZD). Prices include GST (applicable to NZ customers only).